We have refined our craft and strength in the digital space over the last two decades to deliver industry-leading solutions to our exceptional clients. With the best team in the business, we make magic happen.
From top down, Industrial lives by these principles every day - it's what makes us who we are.
- Position employees to succeed
- Use modern tech
- Communicate early and often
- Be transparent
- Put the user first
- Embrace process
- Accept change
- Think radically
Our recipe to success is based on the following areas:
We're a great
group of people
We hire the best and position them to succeed. Our employees' success is our success. We aren't experts at everything and don't pretend like we are. If we don't feel we are well suited for your project, we'll tell you just that.
Jeff HorneFounder and CEO
Laura MindorffChief Operating Officer
Mel CowellTeam Lead - UX + Design
Savannah MitchellProject Manager
Sarah BentleyProject Manager
Guillaume Morin-SimardUX Researcher + Designer
Naomi JoanisUX Researcher + Designer
Ryan KnuthQuality Assurance Manager
Rob FergusonWeb Developer
Kevin AndrewsWeb Developer
Adam BielinskiWeb Developer
with our clients
The concept of co-creation is at the heart of what we do. With experience, we've learned that the closer we work with our clients, the better the results - guaranteed. Our senior staff are involved at every step of a project, not just the initial pitch. The design and development on our projects is iterative. We engage our clients at every step of the project, gritty or otherwise, in the same way that we're exposed to their challenges. We will make something great, together.
Industrial's approach to collaborative working sessions was key to the successful launch of the new CADTH.ca website. We worked directly with the Industrial team to form a cohesive project team; the results were fantastic!
Paul Ting CADTH
Working with Industrial to develop our Practice Support Services portal has been a great experience. Their collaborative approach to the entire project lifecycle has been instrumental in the success of this project as we roll it out nation-wide.
Dean Smith Canadian Dental Association
Working with the team at Industrial to develop our Toolbox mobile app has lived up to its promise. We love the working session model; gaining access directly to the team as they face challenges has helped to get the best possible finished product.
Armin Ley Club Assist
Process prevents chaos. It is key to ensuring clear communication both internally with our staff and externally with our clients. We have refined our process to provide clarity, encourage focus, and inspire collaboration. All without stifling creativity. We use these industry-leading tools to help us get the job done, empower our clients, and keep our process seamless:
Collaboration within the project team and client with all to do’s, files, and discussions
Time tracking, budget management and invoicing
Internal, instant messaging
Internal task management and resourcing tool, sprint management
Issue tracking and source control
Web-based employee and HR management tool
Web-based user story mapping tool
We're focused. We prefer to work with modern tools and technologies that support test driven development, rapid prototyping and iterative development.
Drupal is an open-source Content Management System platform powering millions of websites and applications. It's built, used, and supported by an active and diverse community of people around the world.
WordPress is open-source publishing software used to create websites and blogs. It is developed and supported by hundreds of contributors, worldwide.
Ruby on Rails
Ruby on Rails is an open-source web framework that's optimized for programmer happiness and sustainable productivity. It lets you write beautiful code by favouring convention over configuration.
Laravel is an open-source web framework written in PHP. It favours convention over configuration and allows for rapidly developed prototypes and ongoing iterative development.
Ionic and Cordova are beautiful, open-source, front-end SDK's for developing hybrid mobile apps using HTML5.