We have refined our craft and strength in the digital space over the last two decades to deliver industry-leading solutions to our exceptional clients. With the best team in the business, we make magic happen.


From top down, Industrial lives by these principles every day - it's what makes us who we are.

  1. Position employees to succeed
  2. Use modern tech
  3. Communicate early and often
  4. Be transparent
  5. Put the user first
  6. Embrace process
  7. Accept change
  8. Think radically

Our recipe to success is based on the following areas:

We're a great
group of people

We hire the best and position them to succeed. Our employees' success is our success. We aren't experts at everything and don't pretend like we are. If we don't feel we are well suited for your project, we'll tell you just that.

We co-create
with our clients

The concept of co-creation is at the heart of what we do. With experience, we've learned that the closer we work with our clients, the better the results - guaranteed. Our senior staff are involved at every step of a project, not just the initial pitch. The design and development on our projects is iterative. We engage our clients at every step of the project, gritty or otherwise, in the same way that we're exposed to their challenges. We will make something great, together.

Industrial's approach to collaborative working sessions was key to the successful launch of the new CADTH.ca website. We worked directly with the Industrial team to form a cohesive project team; the results were fantastic!

Paul Ting CADTH

Working with Industrial to develop our Practice Support Services portal has been a great experience. Their collaborative approach to the entire project lifecycle has been instrumental in the success of this project as we roll it out nation-wide.

Dean Smith Canadian Dental Association

Working with the team at Industrial to develop our Toolbox mobile app has lived up to its promise. We love the working session model; gaining access directly to the team as they face challenges has helped to get the best possible finished product.

Armin Ley Club Assist

We believe
in process

Process prevents chaos. It is key to ensuring clear communication both internally with our staff and externally with our clients. We have refined our process to provide clarity, encourage focus, and inspire collaboration. All without stifling creativity. We use these industry-leading tools to help us get the job done, empower our clients, and keep our process seamless:

  • Basecamp

    Collaboration within the project team and client with all to do’s, files, and discussions

  • Harvest

    Time tracking, budget management and invoicing

  • Slack

    Internal, instant messaging

  • Target Process

    Internal task management and resourcing tool, sprint management

  • Github

    Issue tracking and source control

  • Bamboohr

    Web-based employee and HR management tool

  • StoriesOnBoard

    Web-based user story mapping tool

Modern tech
drives us

We're focused. We prefer to work with modern tools and technologies that support test driven development, rapid prototyping and iterative development.

  • Drupal

    Drupal is an open-source Content Management System platform powering millions of websites and applications. It's built, used, and supported by an active and diverse community of people around the world.

  • WordPress

    WordPress is open-source publishing software used to create websites and blogs. It is developed and supported by hundreds of contributors, worldwide.

  • Ruby on Rails

    Ruby on Rails is an open-source web framework that's optimized for programmer happiness and sustainable productivity. It lets you write beautiful code by favouring convention over configuration.

  • Laravel

    Laravel is an open-source web framework written in PHP. It favours convention over configuration and allows for rapidly developed prototypes and ongoing iterative development.

  • AngularJS/Ember/React

    AngularJS, React, and Redux are open-source front-end javascript frameworks that power the next-generation of web applications by pushing the browser to the limit.

  • Ionic/Cordova

    Ionic and Cordova are beautiful, open-source, front-end SDK's for developing hybrid mobile apps using HTML5.