User Experience Services

User-centric websites and applications

 

Strategy, research, and design solutions for websites and custom applications that engage users and create impact for your organization.

UX Research

Get the insights you need to create the best experience for your users.

User experience research can be conducted throughout the lifecycle of a project, and there is something valuable to be learned at every stage. Whether you’re figuring out the problem, designing the solution, or refining an existing tool, a research plan can be tailored to meet the needs and challenges of your project. Each opportunity you take to research, plan, test, or iterate will add value and be instrumental to the success of the final product.

How we can help: 

Discovery and Strategy


  • Stakeholder Workshops

  • Competitive Landscape Analysis

  • User Personas & Empathy Mapping

  • User Journey Mapping

  • User Interviews

  • User Surveys

  • Feature Mapping

  • Priority Scoring

Content Strategy


  • Content Inventory

  • Content Audit

  • SEO Keyword Research

  • Card Sorting

  • Tree Testing

Evaluation and Analysis


  • Usability Audit

  • Task Analysis

  • SEO Performance Review

  • Analytics Review

One or more of these services can be incorporated into your project, based on your needs, to deliver the insights you need to plan a successful design. Any research conducted will result in concrete, actionable recommendations to improve your website or web application for your users. 

Not sure where to get started?

Check out our discovery and research packages:

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1. UX Strategy Definition

Envisioning the best way to build & transform digital products and website experiences to keep pace with your markets, competitors, and users’ expectations.

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2. UX Audit/Documentation of Current State

Get an understanding through clear documentation about the current state of your digital product or website, the market you are in, and provide a basis to inform future design decisions.

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3. UX Research & Planning

Get a better understanding of your users and ensure their goals, pain points and motivations are top-of-mind during the subsequent design stages.

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UX Design

Intuitive, accessible, and delightful digital experiences designed for real people.

We’re passionate about designing solutions that get your users what they need when they need it - and serve your business goals at the same time. Our design services focus on delivering intuitive experiences for front-end users and admins, ensuring smart and frictionless interactions. 

How we can help: 

User Experience Design


  • ​​​​​Information Architecture
  • User Flows
  • Wireframes
  • Prototyping
  • User Acceptance Testing
     

UX Validation


  • Usability Testing
  • A/B Testing
  • Sequential Testing
  • Benchmark testing
  • Accessibility audit
  • Feedback Review
  • Analytics Review

Visual Design 


  • ​​​​​User Interface (UI) Design
  • Web Style Guide
     

Documentation and Training


  • User stories and requirements documentation
  • Content Mapping
  • Annotated wireframes/mockups
  • Knowledge Base Articles
  • Training Documentation
     

We use a co-creation model with our clients, keeping you involved throughout the design process. As your design partner, our iterative delivery means there are many opportunities for feedback and validation from stakeholders and users. 

Our wide range of services can support your design from discovery to implementation and post-launch.

We’re ready to get started!

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1. UX Design + Testing

Creating a seamless and enjoyable experience, catered to your users, and offering a competitive edge in your market.

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2. Front End UI Development

Responsive front-end code and global styles that can be applied across your digital product. Ensuring all states, interactions, and complex UI elements are implemented according to design and translated consistently.

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3. UX Validation

Measure the success of design efforts and inform areas for improvement based on feedback, user behaviour, and success metrics.

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How can we help you?

Looking for an end-to-end solution? We can help with that too! Our cross-functional team of design and development experts deliver intuitive, accessible, intelligent solutions every day. Learn more about our full range of services.  

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